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Giant Village to Give Refunds

By Eric Richardson
Published: Tuesday, January 03, 2006, at 01:28PM

Wally George notes in the comments that the Giant Village website has been updated.

We will not be rescheduling a make-up event. We will be honoring refunds for tickets purchased.

We apologize for the delay in this notice, but many factors had to be considered on the night of the event and we put up all the information we could at that time.

Definitely good to hear, on a couple different levels.

  1. As a ticket holder it's nice to know I'll be getting money back.
  2. It's a positive outcome to the situation that doesn't completely alienate the event from its audience.
  3. It's communication from a group that's probably been pretty overwhelmed in the last few days.

I would love to know more about the process that led up to the event and the cancellation. Much of that, though, depends on how much Dave and Giant want to say.

Update (Wednesday night): The Giant Village website now contains information for all ticket purchase sources, not just Groove.

Update (Wednesday): Today's LA Times has a piece where would-be show-goers say much the same things as you people have been saying here about how the cancellation threw off their plans. The Times latches onto those talking about a lawsuit, but like I've said in comments I just don't see the point there.

The Giant Village site contains the refund information for those who purchased via Groove Tickets, but nothing yet for those who bought via other outlets, such as Virgin.


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