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Tours Offered for National Dispatchers Week

By Eric Richardson
Published: Friday, April 15, 2011, at 08:08AM
Dispatch_ Ed Fuentes

An LAPD Police Service Representative sits at his console inside the Metropolitan Dispatch Center.

LAPD's state-of-the-art Downtown dispatch center will be open for public tours today as part of National Dispatchers' Week, a federal event first held in 1992.

The Metropolitan Detention Center opened in 2001 at 100 N. Los Angeles Street. Inside, dispatchers—officially known as Police Service Representatives, or PSRs—operate from a console with six flat-panel computer screens that give them at-a-glance access to mapping, unit assignments and locations and radio frequencies.

Tours will be conducted all day and into the evening. Tour reservation requests or questions may be directed to PSRs Angela Rodriguez or Jenelle Williams in the Community Relations Unit at (213) 978-6510 or (213) 978-6511.

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Conversation

Ted Timmons on April 15, 2011, at 09:38PM – #1

Thanks for posting this! I went in the evening and got a tour and also listened in on calls for a while. It gave me respect for the difficult job they have- prank calls, deranged callers, confused callers, and a big cross-section of LA.

I didn't know about it until I saw this post, so.. thanks again.



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