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Metro all-access transit passes to go paperless

By Hayley Fox
Published: Monday, August 20, 2012, at 10:04AM
Boarding the Metro Red Line at 7th / Metro Station Eric Richardson / blogdowntown

The EZ transit pass will now be loaded onto the electronic TAP card.

The Metro EZ transit pass, which gives riders monthly access to 25 different public transportation systems throughout the county, is about to go electronic -- as the paper passes are poised to transfer onto

Starting Sept 1., that the EZ pass will be loaded onto the blue, smart-chip electronic TAP card. Metro says this will make it easier for customers to replace their passes if they are lost or stolen and also facilitate the renewal of the passes each month.

For a limited time as this new program rolls out, riders will get a free TAP card when they buy an $84 EZ pass, which costs $35 for seniors, disabled individuals or people with Medicare.

The EZ passes require a sticker on the TAP card that indicates the month, year and zone of the rider, so the passes can not be purchased at a ticket machine. They can be bought at a Metro Customer Center or one of the hundreds of other participating vendors including Nix Check Cashing and select Ralph’s markets. The EZ pass and the sticker will be mailed to you.

The TAP smart card has been a work-in-progress for Metro as they've attempted to streamline L.A. County's transit system and convert multiple lines to TAP card usage. At the end of last year, Metro began locking turnstiles at select stations -- including Downtown's 7th Street hub-- to try and pinpoint the number of riders not using the electronic card.

L.A. County Supervisor Zev Yaroslavsky that Metro has lost millions of dollars in unpaid fares because riders were able to easily board trains without a ticket.

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User_32

on August 21, 2012, at 12:17AM – #1

Had to take the train on hollywood/western and they are no longer giving out paper tickets, have to get a TAP car. Change is good, but they should had done a better job at communicating changes sooner.


Donald Shapiro on August 27, 2012, at 05:52PM – #2

THE MTA HAS DONE IT AGAIN. THE BOYS AND GIRLS AT HEADQUARTERS FOUND A WAY TO RUIN, SOMETHING THAT WORKED THE PAPER EZ PASS. THE EZ PASS WAS SIMPLE, YOU BOUGHT IT. THEN, YOU SHOWED IT TO THE DRIVER AND RODE MASS TRANSIT. EVERYONE WAS HAPPY. HOWEVER, HAVE YOU EVER TRIED TO USE A TAP CARD? FIRST IS FARE BOXES ON THE BUS OR TRAIN. THEY ARE NOT KEPT IN WORKING CONDITION!!! THE TAP WORKS ONLY HALF THE TIME. THIS MEANS YOU MUST BEG A BUS DRIVER FOR A RIDE. SECOND IS FARE VALIDATORS ON THE TRAINS HELD BY COUNTY POLICE TRY EXPLAINING TO A JUDGE THAT THE TAP CARD DID NOT WORK. THIRD WILL THE SYSTEMS THAT DO NO USE TAP STILL ACCEPT THE EZ STICKER? THE MTA HAS TAKEN THE STEP IN WRONG DIRECTION THAT WE ALL EXPECT FROM IT.



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