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Just a Few Day After Small Business Saturday, Metropolis Books to Turn Four

By Eric Richardson
Published: Tuesday, November 23, 2010, at 01:06PM
Julie Swayze of Metropolis Books Mikey Wally

Julie Swayze sits inside Metropolis Books, the Main Street store that she and husband Steven Bowie opened on December 1, 2006.

There weren’t many retail stores on Main Street when Julie Swayze opened four years ago.

She decided to take the plunge anyway, opening up the store with husband Steven Bowie on December 1, 2006.

Where a larger retailer might have seen an untested and risky market, Swayze saw an opportunity. “I think you build loyalty from being first,” she says.

While news like October’s signing of mega-retailer Target for the 7+Fig shopping complex is momentous for Downtown, small businesses have provided a backbone for the revitalization taking place at the street level in Downtown.

In support of those efforts, a group led by American Express has declared November 27 the country’s first “,” a day where shoppers are encouraged to seek out neighborhood shops and restaurants.

The event comes one day after “Black Friday,” a shopping phenomenon focused on big retailers and outrageous specials.

Swayze came from that corporate retail world, launching stores for Pier 1 Imports and working as a buyer for Robinsons-May.

In the corporate world, Swayze was used to store opening decisions that were made by capturing zip code data from shoppers at an existing store. If enough buyers were making their way over from a certain area, that’s where the next store would go. “There really isn’t a lot of risk,” she explains.

In opening her bookstore, she had to make a decision that was based more on instinct. While Swayze had followed Downtown’s development since the opening of the San Fernando Lofts at 4th and Main, it wasn’t a market that lent itself to the same sort of data.

“You have to just throw a little bit of caution to the wind, because you just don’t know,” she says. “You just have to say ‘We’ll just have to try it out and see.’”

That decision made life a little easier for Jim and Celia Winstead when they and partner James Adams decided to open art and architecture supply store two doors up Main Street. “It was certainly encouraging to be able to look around and see Julie making a go of it,” says Jim Winstead.

Their store is now celebrating its own two-year anniversary.

Both Swayze and the Winsteads feel that an important part of their success is the personal attention that they are able to give to neighborhood customers.

“This is where you call someone and say ‘Here is a book that I think you’d like’ or ‘Here’s the next one in the series and it’s on order for you,’” Swayze notes. “We’re eclectic and different and doing it opposite of the chains.”

That uniqueness can also be appealing to those from elsewhere. “Shopping is a very popular activity for visitors,” explains Carol Martinez, a spokeswoman for LA Inc., the Los Angeles Convention and Visitors Bureau. “The unique, one-of-a-kind stores are part of what makes L.A. so appealing to people.” The organization is one of the supporters of Saturday’s event.

Of course, being small also means that a lot is demanded of the store owner. “With mom and pop, you’re the face of the business,” Swayze says. “You always have to be on. You always have to be courteous.”

“That’s what’s tough about being a business owner. You just have to realize it’s all you.”

Still, she wouldn’t have it any other way.

“My dream is not to grow [Metropolis] into a box chain. It’s to keep it small and boutique.” Her plans don’t end up with a store that has dozens of employees, either. “That wasn’t why I went into business. I came from that world.”

“I’m much less stressed running my own business,” she says. “It’s funny, because being here is like being at home. It’s like it is an extension of my living room. I feel really strange when I’m not here.”

In its promotional materials for Small Business Saturday, American Express talks about the role that mom and pop shops play in local economies. The company cites a research firm’s claim that $68 of each $100 spent at a local small business is returned to the community.

The message appears to be resonating with consumers. A had nearly 900,000 fans as of press time on Tuesday morning.

Asked about her goals for the store, Swayze speaks of ambitions that are just as much about getting Downtown attention as they are about seeing profit for her store. “In 2011, that would be definitely our goal, to get someone here that you would just think, ‘They’re in Downtown? They’re doing a book signing in Downtown?’”

While it may not be the splashy event she’s hoping to create, the store’s event during the December Downtown Art Walk should at least be loud. Metropolis will be hosting a book signing event for “The Man on the Ladder,” a book that chronicles 40 years of Dr. Arthur C. Bartner and his direction of the USC Spirit of Troy Marching Band. Members of the band will be present, though “not the whole band,” Swayze is quick to note.

The Art Walk has played an important role in fostering businesses on Main and Spring streets, and Celia Winstead says that even temporary retailers have played an important role in the neighborhood’s development. “These pop-ups have been doing a great job of introducing people to the neighborhood,” she says.

In the end, though, it is those people who live nearby that both stores are most trying to serve. That’s a relationship that they hope works both ways. “I wonder sometime if people take existing businesses for granted,” Celia Winstead says. “If you love this neighborhood, what is it about it that makes it special?”

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Conversation

Eric Wang on November 23, 2010, at 01:27PM – #1

Metropolis and Raw Materials are my favorite stores in DTLA. Congrats to both!


User_32

skidrowdude on November 23, 2010, at 01:57PM – #2

Honestly, I try to make every day in downtown "small business day"- for example, patronize the neighborhood market instead of a big chain, when possible. (But support Ralphs a little :-) thank goodness they are here). There are some good values in the small markets which surprised me.

Buy in fashion district instead of Nordstroms, etc when feasible.

And hit all the independant restaurants/bars you can instead of a franchise (I have to break this rule for Flemings nad The Palm when I want a good steak/lobeter).

This should kind of be "modus ooperandi" for us living downtown...


Guest 1

Guest on November 23, 2010, at 02:05PM – #3

Great little bookstore. Got some John Fante there recently.


Guest 2

Guest on November 23, 2010, at 03:06PM – #4

If Metropolis doesn't have a book I want right then on the shelf, Julie will order it for me...thanks Julie


Guest 3

Guest on November 23, 2010, at 05:18PM – #5

Metropolis Books rocks. The store is dog friendly and Julie can order what you need (and they don't stock) on the spot. It takes only a day or two for the ordered items to come in.

My only suggestion to make this space even better is to put up a bulletin board for the community. I remember that all those great bookstores in the late 60's and early 70's were such great community centers because of their vibrant bulletin boards.


User_32

on November 23, 2010, at 06:52PM – #6

Yeay! Both these shops are great and have helped to bring in others I enjoy. Raw Materials has great prices on canvas. (Great not having to go to Pasadena etc to buy art supplies!) I especially love stopping in at Metropolis: I always walk out with something, and the selection of books about or set in LA is probably my favorite part.

Also, I like being able to ask Julie to order books for me if she doesn't have them, and she doesn't charge me for the shipping! Plus, it's always nice to have a chat with her; she's such a love.

Thanks for making my home city a more enjoyable place to live in!


Guest 4

Guest on November 23, 2010, at 08:11PM – #7

Eric Richardson, you asked in another thread what type of story or topic we (or at least I) most prefer to see covered? Ones like this!!

Nothing makes me happier than to read about people like Julie Swayze and Steven Bowie, and Jim and Celia Winstead!

May they and the community they're a part of always be as successful and supportive as in their fondest dreams.


Guest 5

Guest on November 23, 2010, at 09:25PM – #8

Ditto guest four! On any given day I can walk up the street from my loft to yoga circle, stop at ray's after class for a gallon of milk, pop into raw materials to check out the sale on canvases, grab a book by a local author at metropolis, and stop into the nickel for a gourmet pop tart or bacon donut. I feel so proud and lucky to be part of such a thriving and unique neighborhood, and much of the thanks goes to our local small business owners!


Guest 6

Guest on November 24, 2010, at 12:38AM – #9

I usually troll all over this blog, but I honestly have nothing bad to say about this store. It's great. Flame off.


User_32

on November 30, 2010, at 12:31PM – #10

The vacant retail storefront next to this book store has called out to me for months and months. Once my lease is done, I pray that that I'll be able to lease near this shop.



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